Useful information

All appointments require a deposit and are fully refundable on the day of treatment.
Please ensure you arrive 15 minutes prior to your appointment so you can relax and enjoy the tranquil environment. Please inform your therapist of any medical conditions you may have or if your health or medication changes between visits. Appointments out of hours are available on request.

Cancellation policy

As a courtesy to our other clients and therapists, please give at least 24 hours notice if you need to cancel an appointment. Cancellation without 24 hours notice will result in deposits being forfeited.

Gift vouchers

The ideal gift for any occasion. Go on spoil someone!

All Vouchers are valid for 3 months
(unless on special offer which will be valid for 1 month)

Vouchers can not be extended if gone past expire date.

Any vouchers misplaced or lost can not be replaced.
Please note vouchers at The Hertfordshire Spa are non refundable.

Party bookings

The Hertfordshire Spa prides itself on tailoring the day to the occasion and provides those all important personal touches. This perfect venue is available to hire for all occasions; Birthday’s, Hen Nights, Baby Showers etc. Complimentary drinks and nibbles ensure that all ladies have the ultimate pampering experience. We kindly advise our clients that a deposit must be paid to secure a booking. 7 days notice of cancellation or rescheduling is required. Minimum of 5 per party. For more information on our party service please call for more details.